106-03 Metropolitan Ave
Forest Hills
NY 11375

(718) 261-2043
info@cinemartcinemas.com

 

Admission, Play Duration & Ticketing Policy

Admission Prices:

General Admission: $9.00
Senior Citizens (62 and over) (with ID): $6.00
Children (under 12): $6.00
Monday through Friday all shows starting before 5PM: $6.00 all seats (except holidays).

Box office opens 20 Jimmy Choo bags minutes prior to the first show and we accept either cash or MasterCard/Visa.


Play Duration / End Dates

Films are usually booked to play from Fridays to Thursdays. Every Tuesday morning, we decide if a film will be extended for another week or not and update our website accordingly.

End dates are only displayed on the last 3 days of a film's run, they are also accompanied by a graphic that shows how many days are left.

As we update our website every Tuesday morning, any movie that doesn't display an end date on a Tuesday (after midday), Wednesday or Thursday is guaranteed to play until the following Thursday.

Be sure to check back after midday on Tuesday to see which films have been extended or not.


Advance tickets:

To insure seating at your preferred showing, advance tickets are recommended for opening weekends and during holiday periods. Tickets can be purchased at the box office during operating hours for all upcoming showings or purchased on the internet (see below). Please note: After the start of a performance, late arriving ticket holders will only be admitted to the auditorium at the discretion of management.


Internet Ticketing:

Jimmy Choo

  1. Click on this button from anywhere on the site and you will be taken to our online ticketing system.
  2. Select the day you want to book from the drop down then click on the show time you wish to see.
  3. Here you must select how many tickets you want, input your credit card number (without any spaces) and billing address details, then click the Purchase Tickets button.
  4. A confirmation page will pop up, and if everything is correct, click the Purchase Tickets button.
  5. A final confirmation page will be displayed for you to print. Bring this to the box office to redeem the tickets. If you are not able to print the confirmation page, bring the credit card you used instead to redeem the tickets.

About purchasing tickets online

  • The Ticketing Service we use utilizes standard Secure 128 Bit encryption, so it’s very secure.
  • A $1 per ticket fee is charged on all internet transactions.
  • Box office and Internet ticket sales become available simultaneously, around about 3-4 days before the listed showtimes.
  • Student tickets are not available online for validation reasons, they can only be purchased at the box office if you produce a valid student ID.

Internet Ticketing FAQ’s

  1. I got to the sales confirmation screen, hit the <Purchase Tickets> button, and my screen went blank… nothing happened. Did my sale go through?
    • As a general rule: If the “Ticket Purchase Confirm” page (the page with the bar codes) does not come up on the screen, the sale did not go through. Another way to check to see if a transaction went through is to check the email address you entered to see if you got ticket purchase confirmation e-mail. If neither of these events happened, then your sale did not go through. We suggest trying your purchase again.
  2. I got to the ticket purchase confirmation screen, (the page with the bar-codes) but I did not get confirmation e-mail. Did my sale go through?
    • Yes, if the confirmation page came up (with the bar-codes) your sale was completed. If you didn’t get the confirmation e-mail, you may have inadvertently made a typo when entering your email address, or your e-mail program may have filtered the confirmation e-mail into a “junk”, “bulk”, or “trash” folder. It all depends on the settings of your e-mail program.
  3. I purchased tickets On-line, but I am unable to go. Will my credit card be charged even if I don’t pick up my tickets?
    • Yes. Your credit card is charged at the time that you make the purchase, not when you pick the tickets up.
  4. I purchased tickets On-Line and I made a mistake/can’t come to the movie. What should I do?
    • You must call the box office at least one hour before the start time of the movie purchased to discuss the options.
  5. I’ve tried everything here but I still need some help. Whom do I contact?

Arrival Times:

As a guide to arrival time, ticket holders are ordinarily admitted to their auditorium 20 minutes prior to their showtime. If you arrive earlier you can wait in our cozy caf?lounge where you can enjoy light meals and beverages.
Please note: to insure undisturbed viewing, admission to the auditoriums, for ticket holders and ticket buyers, after the start of a performance is strictly at the discretion of management.


Refunds:

Tickets can be refunded for any reason up to Jimmy Choo Shoes 15 minutes after the start of the performance. After 15 minutes, passes good for future admission may be issued at the discretion of the manager on duty.


Further Questions:

If you have any further questions, please call the box office on (718) 261-2043 during operating hours or click here to Email us

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